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End User License Agreement (EULA)

Effective Date: April 21, 2026
Last Updated: April 21, 2026

This End User License Agreement ("Agreement") is a legally binding agreement between you ("User") and Paranoid Inc. ("Company," "we," "our," or "us") and governs your use of the Paranoid Photos mobile application ("App") and all related services.

This Agreement is between you and Paranoid Inc. only, not Apple Inc. ("Apple") and not Google LLC or any of its affiliates ("Google"). Paranoid Inc. is solely responsible for the App and its content, except where explicitly required by applicable law.

By downloading, installing, accessing, or using the App, You acknowledge that You have read, understood, and agree to be bound by this Agreement. If You do not agree to these terms, do not use the App.

1. Scope of License

Subject to Your compliance with this Agreement, the Apple Media Services Terms and Conditions and/or the Google Play Terms of Service, Paranoid Inc. grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the App on any device that you own or control and as permitted by the relevant Terms of Service from the download source, either the Apple App Store or Google Play Store.

If you obtained the App from the Apple App Store, Apple's Terms and Conditions apply. If you obtained the App from the Google Play store, Google Play Terms of Service apply.

This license does not allow you to use the App on any device you do not own or control. This license permits use of the App only for lawful personal purposes and in accordance with all applicable laws.

Neither Apple nor Google are parties to this Agreement and are not responsible for the App or its content.

2. Apple App Store Terms Incorporation

In the event of any conflict, the Apple-mandated terms shall govern. Apple is not responsible for:

  • Maintenance, support, or technical assistance for the App
  • Warranty obligations beyond those required by law
  • Investigating or addressing user claims relating to the App, including product liability, legal compliance, or intellectual-property claims

3. End-to-End Encryption and User Content

3.1 Encrypted Content

The App allows you to upload and download photos, videos, and other media ("Content"). All Content is encrypted on your device before upload, and remains end-to-end encrypted at all times. We cannot view, access, decrypt, analyze, screen, or moderate any Content you upload or store using the App.

3.2 No Access by the Company

Because we do not and cannot access decrypted Content:

  • We cannot verify the legality, safety, or appropriateness of the Content
  • We do not monitor Content
  • We do not control how you use the App
  • We have no knowledge of what the Content contains

3.3 User Content Ownership and Responsibility

The App allows users to locally encrypt, upload, store, download, and share photos and videos ("Content"). All media is encrypted end-to-end on Your device; We cannot access or decrypt Content and does not monitor or moderate it.

You acknowledge and agree that:

  • You are solely responsible for the Content you upload, download, store, or otherwise process through the App
  • You represent and warrant that you own the rights to such Content or have lawful permission to use it
  • You are responsible for compliance with all local, state/provincial, federal, and international laws, including those in the United States and Canada

This responsibility exists regardless of our lack of access to your Content.

3.4 Compliance With Laws

You agree not to use the App to create, upload, store, transmit, download, or share any media that violates any law in the United States or Canada, including but not limited to laws concerning:

  • Child sexual exploitation (CSAM) and offenses involving minors
  • Non-consensual intimate imagery
  • Harassment, stalking, threats, or defamation
  • Hate crimes, extremist content, or incitement of violence
  • Intellectual property protection (copyright, trademark, rights of publicity)
  • Privacy and data protection
  • Controlled substances or drug trafficking
  • Fraud, identity theft, or financial crimes

4. Prohibited Content and Uses

In accordance with Apple App Store and Google Play Store policies and applicable platform standards, You agree not to upload, store, download, share, or transmit:

4.1 Illegal or Regulated Content

  • Child sexual abuse material (CSAM) or any visual depiction of a minor in sexual or exploitative activities
  • Non-consensual intimate imagery or voyeuristic content
  • Media depicting illegal acts, including drug manufacturing, controlled substances, trafficking, weapons trafficking, terrorism, human exploitation, harassment, abuse, or other illegal items
  • Media that violates U.S., Canadian, or international laws
  • Stolen, pirated, or unlawfully obtained media

4.2 Dangerous, Hateful, or Abusive Content

  • Content containing hate speech or material targeting protected classes with violence or discrimination
  • Content inciting self-harm, suicide, or physical harm to others
  • Content promoting extremist or terrorist organizations

4.3 Intellectual Property Violations

  • Copyrighted or trademarked material without proper authorization
  • Media that infringes the privacy, publicity, or moral rights of others

4.4 Prohibited Behaviors

You may not:

  • Share media without consent of all identifiable subjects
  • Circumvent technological protection measures, encryption, or authentication systems
  • Attempt to intercept, access, decrypt, or manipulate other users' content
  • Use the App to distribute malware, phishing content, or malicious code
  • Upload media that violates privacy or data-protection laws
  • Upload media that violates Google Play Store policies or terms
  • Reverse-engineer, modify, or attempt to circumvent the App's security or encryption mechanisms
  • Attempt to decrypt or intercept encrypted data belonging to others
  • Interfere with or disrupt the App
  • Use the App in any way that might harm, disable, or impair the services
  • Use the App for any unlawful, harmful, or malicious purposes

5. Legal Consequences for Illegal Content or Policy-Violating Media

Because Content is encrypted and inaccessible to Paranoid Inc., you accept full legal responsibility for any Content you store or transmit using the App.

5.1 Consequences in the United States

Illegal Content may expose you to civil or criminal penalties, including but not limited to:

  • Federal charges under 18 U.S.C. §§ 2251–2258 (child exploitation laws)
  • Copyright infringement penalties under 17 U.S.C. § 501
  • State criminal offenses (harassment, threats, obscenity, etc.)
  • Civil lawsuits from victims or rights holders
  • Fines, imprisonment, probation, or permanent criminal records

5.2 Consequences in Canada

Illegal Content may expose you to penalties under Canadian law, including:

  • Criminal Code offenses (CSAM under §163.1, harassment under §264, threats under §264.1)
  • Copyright Act violations
  • Civil legal action
  • Provincial regulatory penalties

5.3 Reporting and Access

Due to the App's encryption architecture:

  • We cannot access your Content
  • We cannot review or report illegal Content
  • We cannot assist law enforcement with Content we cannot decrypt

Law enforcement may still obtain lawful warrants or orders directed to You or Your device.

6. Data Security and Encryption

The App uses modern cryptographic methods to help protect your data, but:

  • No technology is 100% secure
  • You must maintain device-level security
  • You are responsible for safeguarding access credentials

We are not liable for unauthorized access due to:

  • Device malware
  • Weak passwords
  • Jailbroken/rooted devices
  • User negligence

All media is encrypted end-to-end on the User's device. We:

  • Cannot view, access, decrypt, or moderate User Content
  • Do not store unencrypted personal media
  • Are not liable for data loss, device failure, or unauthorized access due to circumstances beyond its control

7. Indemnification

You agree to indemnify, defend, and hold harmless Paranoid Inc. and its officers, directors, employees, contractors, affiliates, developers, partners, licensors, service providers, and agents ("Indemnified Parties") from and against any and all claims, demands, liabilities, damages, losses, costs, expenses, or fees (including legal fees) arising from or related to:

  • Your use or misuse of the App
  • Your Content, including uploads, downloads, storage, transmission, or sharing
  • Any violation of this Agreement
  • Your violation of any applicable laws or third-party rights
  • Any legal action, claim, or demand brought against Paranoid Inc. relating to Content we cannot access or moderate

These indemnification obligations will survive the termination of this Agreement and will continue to apply even if you discontinue use of the App.

8. No Warranty

To the maximum extent permitted by law, the App is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.

We do not warrant that:

  • The App will operate without interruption
  • The App will be free from defects or secure beyond the implemented encryption
  • The App will be compatible with all devices or OS versions

Paranoid Inc. expressly disclaims any warranties of:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Reliability, accuracy, or security

Both Apple and Google have no warranty obligations with respect to the App beyond any that cannot be disclaimed under applicable law. If the App fails to conform to an applicable warranty: Your sole remedy is to notify Apple or Google; whichever is applicable; which may refund the purchase price (if any).

9. Third-Party Services

The App may rely on third-party libraries, cloud services, APIs, or storage systems. We are not responsible for:

  • Third-party failures
  • Service interruptions
  • Data loss due to external services

10. Limitation of Liability

To the fullest extent permitted by law, Paranoid Inc. shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of data, profits, revenue, reputation, or business opportunities
  • Device damage or malfunction
  • Unauthorized access to or alteration of Content
  • Legal consequences arising from User Content or unlawful activity
  • Damages arising from your Content or your use of the App
  • Any legal consequences involving encrypted Content we cannot access

Our total liability for any claim will not exceed the amount you paid for the App (if any). Apple has no liability whatsoever regarding the App or this Agreement.

11. Maintenance and Support

Paranoid Inc.; not Apple and not Google; is solely responsible for:

  • Maintenance of the App
  • Support services (if any)
  • Handling of user inquiries

Apple and Google have no obligation to maintain or support the App.

12. Apple Third-Party Beneficiary Clause

Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple has the right (and is deemed to have accepted the right) to enforce this Agreement against you.

13. Termination

This Agreement remains in effect until terminated by either party.

We may terminate your license if:

  • You violate this Agreement
  • You violate any Apple App Store or Google Play Store policies (whichever is applicable)

Upon termination, this license will immediately cease, you must stop using the App and delete all copies from your device, and certain obligations (including indemnification and legal compliance) will survive termination.

14. Export and Sanctions Compliance

You may not use, export, or re-export the App in violation of:

  • U.S. or Canadian export laws
  • Sanctions administered by the U.S. Department of the Treasury or other authorities
  • International embargo or trade restrictions

You represent that you are not located in any embargoed country or on any prohibited-party list.

15. Governing Law

This Agreement is governed by the laws of the jurisdiction in which the Company is organized and applicable federal laws of the United States or Canada, as relevant, without regard to conflict-of-law principles.

16. User Generated Content Sharing

16.1 Sharing Functionality

The App allows you to share encrypted Content with other users or recipients. All shared Content remains encrypted end-to-end, and Paranoid Inc. cannot view, access, or moderate the Content.

16.2 User Responsibility

You are solely responsible for any Content you share. When sharing media with other users, you agree that:

  • You have obtained all required consents from any individuals depicted
  • Shared media complies with all laws and platform policies
  • You understand that recipients may further share the media at their discretion
  • Paranoid Inc. has no control or responsibility over how shared media is used by recipients

16.3 Reporting Offensive Content

The App provides a mechanism for recipients to report offensive, abusive, or illegal Content. Reports are logged securely without decrypting Content.

16.4 Blocking Users

The App provides functionality to block or revoke access from abusive users. Blocking terminates sharing links and prevents further contact.

16.5 Moderation & Response SLA

Paranoid Inc. will review reports and act within 24 hours, including revoking sharing permissions or suspending accounts where appropriate.

16.6 False Reporting and Abuse of Reporting Tools

A “false report” is a report intentionally submitted in bad faith, including repeated reports of lawful content. Users who submit a significant number of confirmed false reports may face progressive enforcement actions, including:

  • Warning
  • Temporary suspension of access to App features or the entire App
  • Permanent account termination

Enforcement applies to account access or usage only and does not restrict the ability to report content. We may provide information on reporting standards and enforcement outcomes in the App or related policy materials to promote transparency.

16.7 Compliance with Store Policies

You agree that shared Content must comply with Apple App Store or Google Play policies (whichever is applicable). Violation may result in suspension or termination of your account.

17. Moderation Workflow & Compliance

17.1 Purpose

Paranoid Inc. shall implement a moderation process for Offensive Content Reports that adheres to privacy-first principles and applicable laws, including GDPR and PIPEDA. During the moderation process, no party other than the content owner shall have access to the decrypted user content.

17.2 Reporting and Logging

Upon submission of an Offensive Content Report by a user, Paranoid Inc. shall log the report securely. The reported content shall remain encrypted and inaccessible to moderators or third parties. The content owner shall be notified and the content marked as "Under Review".

17.3 Metadata-Only Review

Moderators shall review report details and user history based solely on metadata, including report reason, timestamp, reporter identity, and content type. Moderators shall not decrypt or view user media.

17.4 Owner Rights and Appeal

The content owner shall have the right to remove the content voluntarily or appeal any enforcement action within seven (7) days. Appeals shall be reviewed by a compliance officer using metadata and prior reports.

17.5 Enforcement Actions

Confirmed violations shall result in progressive penalties, including warnings, temporary suspension of upload privileges, and permanent account termination for repeated violations. False reporting may result in penalties for the reporter.

17.6 Compliance and SLA

Paranoid Inc. shall maintain audit logs for all moderation actions. All actions shall comply with GDPR Article 5 (Data Minimization), Article 25 (Privacy by Design), and PIPEDA Principles 4.3 and 4.7. We shall act within the service-level timeframes specified herein and in platform-specific obligations.

17.7 Apple Platform Obligations

In addition to the above, Paranoid Inc. shall comply with Apple App Store Review Guidelines, including:

  • Acting within twenty-four (24) hours for reported content (Apple EULA Sec. 14.5)
  • Providing mechanisms to block abusive users (Apple EULA Sec. 14.4)
  • Supporting reporting without decrypting content (Apple EULA Sec. 14.3)

17.8 Google Platform Obligations

In addition to the above, the Company shall comply with Google Play Developer Program Policies, including:

  • Immediate enforcement for repeated violations (Google Play EULA Sec. 8 & 9)
  • Blocking and revoking access for abusive users (Google Play EULA Sec. 4.3)
  • Supporting reporting without decrypting content (Google Play EULA Sec. 2.1 & 2.2)

18. Updates and Modifications

We may update this Agreement at any time. Continued use of the App after changes constitutes acceptance of the revised Agreement.

19. Contact Information

For legal notices, support, or questions regarding this Agreement, contact:

Paranoid Inc.
Address: 8525 Davies Rd NW
Edmonton, AB T6E 4N3
Email: support@paranoid.com